EFFORTS TO IMPROVE SAFETY FROM EVALUATION OF INDIVIDUAL
PATIENTS
The review of incidents or defects in the care of individual patients
is common in health care. Examples include peer review, morbidity and mortality
conferences, liability claims, and incident reports. Many of the improvements in
anesthesia safety derived from review of closed liability claims. In all of these,
the caregivers typically evaluate single events that are not linked to denominators,
thereby limiting the ability to estimate rates. Many of the improvements in anesthesia
safety resulted from review of closed claims. Many caregivers lack a systematic
approach to investigating adverse events, focusing on individual providers rather
than the systems in which they deliver care. Nevertheless, such methods, when appropriately
applied,[31]
help to identify what is broken. One
of these methods, health care incident reporting, is growing rapidly.[32]
Unlike other methods that evaluate harmed patients, incident reporting holds the
potential to learn what is broken from near misses, incidents that did not lead to
harm but could have.
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