Figure 83-14 Model showing the importance of proper communication. When dealing with complex situations under time pressure, people tend to "mean" a lot, but "say" little. It is important to let other team members know what you think (mental model). Not everything that is said is necessarily heard by those who should hear. This is often not the "fault" of the receiving end; acoustic hearing and mental understanding are not the same. It is important for the sender and receiver of a message to close the communication loop. Some tasks need time to be completed and may fail. Let the team know.